Disney+ is launching on Tuesday March 24th in the UK, Ireland, Germany, Italy, Spain, Austria, and Switzerland.
While most users shouldn’t have an issue with the launch, there is bound to be some issues, especially with so many people expected to use Disney+ since they are at home.
However Disney has announced via social media that users may have difficulty contacting them:
Due to the impact of COVID-19, we’ve had to close some of our Disney+ customer service centres & expect longer than normal wait times for live chat/phone support this week. For answers to common questions & tips to navigate Disney+, visit our Help Centre:
When Disney+ launched in the United States, the customer service centres were struggling to deal with all the problems that users had. Though the majority of them were caused by users forgetting their usernames and passwords.
So if you do have an issue, please take the current situation into account.