Last week, it was revealed that Roku 4 (model number 4400X) users wouldn’t be able to access Disney+ from the end of May, due to Roku removing support for the device and would no longer be updating the software for the device, since the device, since was originally released back in 2015 and was discontinued at the end of 2016.

And now, it looks like Hulu will also be joining Disney+ in becoming unsupported on Roku 4 devices from the end of May 2023.  According to Cord Cutter News, Disney is contacting Roku 4 users to inform them about support ending for both Disney+ and Hulu. Hulu subscribers using other Roku devices won’t be impacted, it will just impact those with a Roku 4 device.

Earlier this year, Roku sent out an email to Roku 4 users, informing them that they would be removing support from the legacy devices.

Dear Roku Streamer,

Thanks for being such a loyal Roku user! You’ve been streaming with us for a long time and we’re glad you’ve been enjoying your Roku player even after all these years. While your current player will continue to stream and receive critical updates, it doesn’t have the latest capabilities and will soon stop receiving feature updates.

You can keep using your Roku player to stream the channels you currently have. However, this device will no longer get new features or streaming channels, updates to existing channels, or other software-related updates. You may lose access to some channels over time as those channel partners make updates.



With streaming apps constantly being updated and tweaked. Eventually, most streaming devices become outdated and will need updating to newer models.  Since streaming devices are just like other internet-connected devices like video game consoles, mobile phones and computers, eventually, they all become discontinued for newer models and slowly become unsupported with new updates.

If you are unsure if your device is a Roku 4, you can check on the physical box or go to the Roku Settings menu and then select System > About.

If you are using a Roku 4 device to access to Disney+, you may need to look into upgrading your device to a newer model or look to use another device you already own, like a Smart TV, or video game console.


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Roger Palmer

Roger has been a Disney fan since he was a kid and this interest has grown over the years. He has visited Disney Parks around the globe and has a vast collection of Disney movies and collectibles. He is the owner of What's On Disney Plus & DisKingdom. Email: Twitter: Facebook:

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