In a surprise removal, the live action version of Cinderella has been removed from Disney+ in the United States.

This title had only been added to Disney+ in the United States at the start of September.

Unlike other streaming platforms like Hulu or Netflix, Disney+ doesn’t announce when titles will be leaving.

Cinderella can now be found on Sling in the United States and is once again down to existing streaming contracts causing issues.

After her father unexpectedly dies, young Ella (Lily James) finds herself at the mercy of her cruel stepmother (Cate Blanchett) and stepsisters, who reduce her to scullery maid. Despite her circumstances, she refuses to despair. An invitation to a palace ball gives Ella hope that she might reunite with the dashing stranger (Richard Madden) she met in the woods, but her stepmother prevents her from going. Help arrives in the form of a kindly beggar woman who has a magic touch for ordinary things.

The film stars Dowton Abbey’s Lily James as Cinderella, with Cate Blanchett playing the Wicked Stepmother. It also stars Richard Madden as the Prince and Helena Bonham Carter as the Fairy Godmother.

Cinderella is still available on Disney+ in other countries.


What do you think of Disney removing Cinderella?

Roger Palmer

Roger has been a Disney fan since he was a kid and this interest has grown over the years. He has visited Disney Parks around the globe and has a vast collection of Disney movies and collectibles. He is the owner of What's On Disney Plus & DisKingdom. Email: Twitter: Facebook:

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  1. Sam October 2, 2020

    Apparently Herbie: Fully Loaded and the Disney Channel Summer Sing-Along are also gone in the US.

  2. John October 3, 2020

    I was shocked to see Cinderella (2015) removed and when I contacted Disney+ yesterday (October 1, 2020) when I first noticed it was gone, the customer service representative had no clue. Now we know what happened. Anyway this is bad news, terrible communication, poor customer service, and so disingenuous of Disney not to let customers know. It's just gone! Another reason why I like to have my favorite movies on DVD or Blu-Ray, or downloaded when digital copies are available to where it can't be removed. We are really enjoying Disney+ but this knocks it down half a peg. What else will be disappearing? Come on Disney, fix this problem!

    1. Travon Williams October 5, 2020

      I couldn't have said it BETTER! SMH!

      1. Sue April 2, 2021

        I'm very sad Disney took the 2015 Cinderella off their U.S. service. Why! I like to watch different versions of the same story so would be using my longtime Disney Channel to do that. I suppose I should be whining directly to them, lol. So I will. I like reading your articles, so thanks Mr. Palmer

  3. Heidy Knebel October 3, 2020

    I am disappointed that Cinderella 2015 would be removed. What’s the purpose of paying for a service that doesn’t include all their productions.

  4. Ash October 4, 2020

    I cannot believe this! Honestly was trying to find the time to watch the last 40 minutes of the film for 3 days only to find out it was gone and now I am craving to see the ending!!

    1. Lucas October 12, 2020

      Us Too. I have two little girls that started it a few weekends ago on family movie night. They couldn’t stay up late enough to finish a feature film, and then it was school nights. When the next weekend rolled around, Poof it was gone, and Now they cant see the last half of it . Disney you are supposed to make little kids happy, not sad.

  5. Sarah October 5, 2020

    We went to watch it for the first time today and it was gone. So disappointed!

    1. AEAP September 3, 2021

      Sarah the movie is not on Disney+ but on STARZ steaming Service you could watch on there I hope this help your problem .

  6. Travon Williams October 5, 2020

    I am VERY disappointed!!!!!! Why would you even put it UP??!!!! Ticks me OFF! Streamers can be SOOO STUPID! SLING GUESS WHAT? IM STILL NOT ORDERING YOU!

  7. Rachel October 10, 2020

    Since day one I waited for it to be available on Disney+ because it's one of the very few animated-turned-live-action movies I really like. I am furious & disappointed I'm not able to watch it on Disney+! I don't care how they do it, but Disney needs to straighten this out. They're Disney for Pete's sake! Use some pixie dust & make it happen!

    1. daniel rotolante November 27, 2021

      I agree 💯

  8. LSB October 13, 2020

    What Disney Plus did was sneaky and terrible. To sneakily remove 2015 Cinderella after having it available for only ONE month? I don’t trust this streaming service anymore. I signed up for one year. Couldn’t be more disappointed that I did that. Disney Plus should be ashamed of itself for doing this.

  9. Jane October 24, 2020

    I was watching Cinderella every night before bed to mediate my depression. It was like being tucked into bed and being read a beautiful story. After a while I became almost dependent on this method to help me cope with the my sorrow as I tried to fall asleep. Without fail Ella would be there to help me try and picture a world where I could get a happy ending too. Disney shouldn’t offer that kind of relief and abruptly take it away.

    1. Ramon Rodriguez July 21, 2021

      I was using Disney + for the same reason, when my wife passed away due to cancer. I saw Cinderella 2015, right after my wife passed on the same year in January. We were avid Disney fans, we bought a time share down in Kissimmee. 15 minutes driving distance, to the main gate. Disney does suck, for pulling this douche move.

  10. Collette October 29, 2020

    Disney you suck for removing Cinderella with Lilly James. You left movies that children will not watch by hoping adults will watch them - give your customers a break. Bring Cinderella back with Lilly James and you won't even have to apologize for a bad marketing decision.

  11. Katt November 3, 2020

    I thought Disney+ was supposed to have all Disney movies in a convenient place for people to be able to watch whenever they wanted? This is disappointing ! :(

  12. Bri December 15, 2020

    I was so confused when I didn't see it on there anymore. I watched it while it was on there but I was keeping it on my watchlist because it's one of my favorite movies. I checked back recently only to find out it was gone. Disney needs to do better with this.

  13. Connie January 24, 2021

    Cinderella 2015 is NOT on Disney+ like they advertised. I subscribed to see this movie. I will soon unsubscribe and rent it on Amazon Prime for less money. Clearly more dependable.

  14. Sierra February 2, 2021

    I got Disney+ because they advertised this movie!!! It wasn’t on there! I’m furious. I’ve never seen this movie & would love to see it cause I’ve seen, beauty & the beast, Aladdin, etc. I want to see Cinderella too! My son loves Disney+ but he also loves Netflix & if I’m gonna pay for something monthly my whole family has to like it. Not just one toddler. Cause he’s happy with Netflix just as good. They NEED to put Cinderella back on there as advertised. And get better customer service or at least give us good reasoning for making the movie disappear with no warning. Also, we should get a notice before movies or series removal!!!! We deserves better than this & so does out KIDS.

    1. AEAP September 3, 2021

      the movie is not on Disney+ but on STARZ steaming Service you could watch on there I hope this help your problem .

  15. Hollie February 14, 2021

    It is suppose to be ALL Disney movies in one place for one price. They scraped the popular version to use the Brandy version from over 20 years ago ?. Just have both. Both are good and different.

  16. Nancy March 12, 2021

    Cinderella 2015 is by far my favorite. I was shocked to not find it on Disney+...I have Hulu snd found it on FF. I am very disappointed that it's not on Disney+

  17. Kevin March 20, 2021

    It is all due to streaming contracts for future titles that other services have already paid for. Disney sucks, but for so many other reasons, and not just because they are alienating ahuge part of their fanbase and straying from what many of us beleive to be Walt's original vision. This particular issue, actually shows integrity, in honoring a contracr, which has not been a strong suit of Disney, even back in Walt's day. For proof of that, look no further than the original Parent Trap, where the great and beautiful Irish bombshell, Maureen O'Hara was promised top billing, but due to Disney wanting to tout it's proud new technology for making twins appear on screen using only one actor, they listed Ms. O'Hara after Hayley Mills AND Hayley Mills. She didn't find out until the premiere. Anyway, you will probably see in all the fine print that nobody reads with slack jawed, drooling, Mickey grins, hurriedly signing up for more Disney-Crack, that titles will come and go. It will be back, just as soon as the contract with the other streaming service ends, and then their customers will be ticked off.

  18. Catherine Gonzalez April 4, 2021

    Disney + advertised their service as having ALL Disney movies and shows in one convenient location for a good price, So WHY is Cinderella (2015) missing?? Why should ANY Disney movies and shows be missing? I am disappointed by the false advertisement.

    1. Roger Palmer April 4, 2021

      They don't actually say "ALL" in their advertising.

      1. ygiuh June 5, 2021

        whatever! they do say ALL look it up!

  19. Amelia-Loren May 1, 2021

    In 2015, live-action Cinderella came out the day before my birthday. I had recently lost my job and was feeling down, but my best friends planned a fun weekend for me. I loved the movie and really enjoyed myself. This has all kinds of special memories for me, and I was super disappointed to wake and see it gone from Disney+. No warning or reason, just gone in a month. I enjoy all the versions of Cinderella, but I had to purchase this one for myself. Bad form, Disney.

  20. muriel gentley May 10, 2021

    I really enjoyed the 2015 film I dont understand why it would be removed. Have been waiting. And checking every week to see if on. Not happy not gonna be shown. One of the best Lily James is incredible actress

  21. anonymous May 10, 2021

    it is absolutely a tragedy

  22. Rebekah June 4, 2021

    WHEN will Disney MAKE IT AVAILABLE on their PAID channel again???? WHEN!!?

  23. fdhgfh June 5, 2021

    why would they remove such a good movie?! I am so upset to see a bunch of movies being removed! these people are so dumb! just keep the movie on! they are just finding some dumb reason, like its offensive to some people or other things.

  24. heyyyy June 5, 2021

    this app does not have any good movies anymore they are removing all of them!!!! I have spent money to have good movies, but not anymore!

  25. anna June 5, 2021

    why do they keep the rogers and hammer steins cinderella, but not this one?!

  26. Stella Zhong October 2, 2021

    I think some movies and shows are removed but they'll will return to Disney+.

    1. Stella Zhong October 2, 2021

      I think some movies and shows are removed but they will return to Disney+.

  27. Stella Zhong November 1, 2021

    I wish Cinderella comes back to Disney+