Disney Streaming, which runs Disney+, Hulu, ESPN+ and Star+, has recently signed Devika Chawla and Arun Chandra for senior roles at the company.
Devika Chawla will join Disney Streaming next week and will become senior VP of lifecycle engineering, having previously worked at Netflix as director of engineering.
Devika will lead Disney’s initiatives to “optimize customer journeys, interactions and retention” for Disney+, Hulu, ESPN+ and Star+. In the role, she will head strategy and road map for all global customer communication, working closely with the group’s data team along with business and regional leadership in EMEA, LATAM and APAC regions.
She will be reporting directly to Sean Curtis, who is the senior VP of services and data engineering at Disney Streaming.
Arun Chandra will be joining Disney Streaming this week as senior VP of viewer experience, which is in charge of Disney’s viewer experience teams, partner management operations, support channels, and audience insights for subscribers across Disney+, Hulu, ESPN+ and Star+.
For the past four years, Arun Chandra has been working as VP of scaled operations at Meta (Facebook/Instagram) and will be reporting directly to Alisa Bowen, executive VP of business operations.
Devika Chawla said in a statement provided by Disney:
“I’m very excited about the huge potential and impact of elevating consumer lifecycle experiences across Disney+, Hulu, ESPN+ and Star+ globally. The opportunity to build world-class teams, technologies and products for this scale that amplify the stories created at Disney is tremendous. I look forward to experiencing the magic and adventure at Disney.”
And Arun Chandra also said in a statement:
“I am proud to join Disney, a company that continuously innovates to delight customers in both the digital and physical worlds. It’s incredibly exciting to have this opportunity to scale up our best-in-class viewer experience team for Disney+, Hulu, ESPN+ and Star+ and deliver an exceptional experience for all our viewers across the globe.”
Source – Variety