A number of users are reporting issues with Disney+ being down on Thursday 28th January 2021 at around 4pm GMT / 11am EST.

It looks like the majority of people can log into the app, some users are experiencing issues when trying to stream shows and movies, with an “Unable To Connect To Disney+” or “Error 42”.

This problem doesn’t seem to be localised, as reports are coming in from around the world, but isn’t affecting everyone.  There are many users reporting the issue on social media as well, mainly with people trying to use the App, rather than the website.


Only this past weekend, Disney+ suffered a major outage on the West Coast of the United States during the UFC #257 event on ESPN+, which shares infrastructure with Disney+.  However, this was the first major issue since Disney+ launched in 2019.

If you are having an issue, let us know below:












Roger Palmer

Roger has been a Disney fan since he was a kid and this interest has grown over the years. He has visited Disney Parks around the globe and has a vast collection of Disney movies and collectibles. He is the owner of What's On Disney Plus & DisKingdom. Email: Roger@WhatsOnDisneyPlus.com Twitter: Twitter.com/RogPalmerUK Facebook: Facebook.com/rogpalmeruk

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4 Comments

  1. Mysticales January 29, 2021

    Been going on for longer then a few days for me. Yes its the app I am having issues with. Long login times.. only to see partial movie lists load. Then other times the connect error. Basically I havent been able to watch on Disney plus for over a week now via the android app on a Galaxy S20+

  2. Layton Evans January 29, 2021

    My phone and browser work but not the app on my Roku app is not.

  3. Chelsea January 29, 2021

    Hi there mine anit working on my Samsung galaxy note 8 and I don't know why I have unstalled it and stalled it again and it not working on my phone and I am from the uk